Receptionist

Wayne Door is looking for a welcoming and detail-oriented Receptionist to be the face of our new Sugarcreek headquarters and showroom. In this role, you’ll do more than just answer phones. You’ll be the connection point between our team and the customers, vendors, and visitors who walk through our doors or call us every day.

This is a full-time position that offers variety, stability, and the opportunity to grow within the company.

What You’ll Be Doing

• Customer Interaction

  • Greet visitors and callers with professionalism and kindness

  • Direct questions to the right department or team member

  • Help customers get the service or answers they need

• Office Support

  • Keep the front office clean and organized

  • Order and maintain office supplies

  • Sticker and organize product literature

  • Support other departments with mail, communication, and coordination

• Accounting Tasks

  • Enter customer payments and validate work orders

  • Prevent duplicate accounts and enter accurate information

  • Process credit card payments and reconcile payments daily

What Makes You a Great Fit

• You are friendly, organized, and calm under pressure

• You take pride in helping people and getting things done the right way

• You have great communication skills and a positive attitude

• You are comfortable using phones, computers, and learning new systems

• You care about being dependable and contributing to the team

Why Work at Wayne Door

• New headquarters and showroom in Sugarcreek

• Strong, stable company with more than 50 years of local history

• Team culture that values people and their growth

• Opportunities to build a long-term career in customer service, admin, or beyond

Education and Experience
• High school diploma or equivalent required
• Prior experience in an office, customer service, or administrative support role preferred
• Experience with phone systems, scheduling tools, and basic accounting tasks is a plus

Skills and Attributes
• Professional and courteous communication skills in person and over the phone
• Strong attention to detail and commitment to accuracy
• Proficient in Microsoft Office and comfortable learning new software
• Ability to multitask and stay organized in a fast-paced environment
• Reliable, punctual, and able to maintain confidentiality when needed
• Positive attitude with a team-oriented mindset and willingness to learn